Whatever you need, email [email protected]; a real person reads every message and writes the reply.
Include the job title and the name of your agency, community or facility so we can locate the post on the first try.
If your question is about a charge, add the Stripe receipt number from the confirmation email and we can pull up the payment right away.
For agency owners, care community directors and other employers
- Listing a care job — open Post a Job, complete the form, and your opening goes live as soon as Stripe confirms the charge. The pricing page puts Standard, Featured and the monthly care-employer plans in one comparison.
- Editing or removing a care job post — email us from the address you checked out with and tell us which post. We can update the pay rate, the certification you require, the care setting or service area, the shift pattern or client hours, or remove the listing once the role is filled.
- Payments and refunds — the refund policy explains which purchases are eligible, and including the Stripe receipt number in your email helps us find the payment fast.
For caregivers, CNAs, aides, nurses and other job seekers
- Applying — the Apply button takes you to the agency's or facility's own application page or inbox. Your application goes straight to them, and we never see or keep a copy. Ask the employer about registry verification, TB tests, background checks, orientation, shift availability or start dates.
- Reporting a listing — if a job looks like a scam, lists pay or requirements that differ from the employer's own posting, or is no longer open, send us the job title and employer name and we will review it.
- Cost — free. Searching and applying never require an account or a payment.
Site policies
How we handle your information and the rules for using the site are covered in the Privacy Policy, Consumer Health Data Policy and Terms & Conditions. Still have a question those pages do not answer? Email [email protected].