Scheduler - Homecare

Who we are looking for:

The Scheduler is responsible for coordinating quality care and customer service to our valued clients.  The Scheduler will coordinate the assignment of appropriate staff to clients, schedule client services, identify problem situations, and assist in problem solving to strive for optimum outcomes. 

• The ideal person will have experience in high volume appointment scheduling and the ability to provide excellent customer service
• A compassionate professional who will coordinate the care for our clients who require assistance with their daily activities in the comfort of their home
• Individuals who thrive in a fast-paced environment and meet demands with urgency
• A people-person, who is friendly, detail oriented, organized, and a problem solver

What you will receive:

• Great company culture
• Competitive pay with daily pay options available
• Tuition reimbursement and campus partnerships
• Flexible work schedules close to home
• Referral bonuses
• Benefits, Supplemental Plans, EAP, and 401K participation
• Career growth and development opportunities 

Responsibilities

What you will do:

Responsibilities include, but not limited to, the following:

• Coordinates scheduling, identifies problem situations, and implements proactive solutions
• Ensures proper documentation of records-keeping along with adherence to agreed plan of care
• Provide support for key branch operation functions (answering phones, payroll entry, employee assistance)
• Conducts periodic home visits and safety checks as assigned to ensure adherence to federal and state laws and regulations
• Other duties as assigned

Schedulers play a key role in coordinating assignments for our Caregivers to suit the needs of each client in the comfort of their home. You, too, can be a #DifferenceMaker!

Qualifications

What you will need:

• High School Diploma
• Experience with community service, client service, or scheduling
• Accountable, reliable, and ability to work independently with good judgement
• Effective verbal and written communication

Additional Job Information

At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits:

• Great company culture
• Competitive pay with daily pay options available
• Tuition reimbursement and campus partnerships
• Referral bonuses. Work with your friends
• Benefits, Supplemental Plans, EAP, and 401K participation
• Career growth and development opportunities 

About Us

Notice of Use of Artificial Intelligence Tools in the Recruitment Process

At BrightSpring Health Services, our LEGACY culture guides how we lead, how we serve, and how we show up for one another. We are committed to doing the right thing by leading with integrity, accountability, and transparency in all that we do.

As part of our hiring process, we may use third-party artificial intelligence (AI) tools to assist in processing employment-related information. These tools are used to support our recruitment activities and are subject to human oversight and review. BrightSpring does not use AI to make employment decisions independently, and AI is not used to discriminate against applicants or employees. We do not use zip codes as a proxy for protected characteristics. All hiring decisions are made by people, including our recruiters and hiring leaders.

BrightSpring Health Services provides reasonable accommodations to qualified applicants and employees with disabilities. If you need a reasonable accommodation during the application or hiring process, please contact your recruiter or email [email protected]. For additional information about how our company uses AI in the hiring process, please contact [email protected].

BrightSpring is an Equal Opportunity Employer.

BrightSpring Health Services and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you have a disability and are unable to use our online tools to search or apply for jobs, we would like to assist.  Please contact us for accommodation assistance.

Equal Opportunity Employment Posters

ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information.