Full time

Shift:

Description:

Position Purpose

Responsible for the supervision, scheduling, and support of Home Health Aides (HHAs), Certified Home Health Aides (CHHAs), and Certified Nursing Assistants (CNAs) providing participant care in the home. Ensures staffing coverage, service delivery, regulatory compliance, staff competency, and participant satisfaction while serving as a member of the Interdisciplinary Team (IDT).

Key Responsibilities

• Supervise, coach, and support home care aides to ensure quality participant care and safety.
• Manage daily staffing and scheduling, including call-offs, coverage, and service coordination.
• Participate in IDT meetings, care planning, and ongoing participant assessments.
• Monitor service delivery and ensure care provided aligns with participant care plans.
• Conduct staff onboarding, training, competency validation, and performance oversight.
• Maintain accurate schedules, payroll records, mileage audits, and required documentation.
• Collaborate with participants, caregivers, and team members to address concerns, service requests, grievances, and appeals.
• Promote compliance with infection prevention, safety standards, regulatory requirements, and organizational policies.
• Oversee agency staff utilization, appointment coordination, and other home care operations as assigned.
• Participate in after-hours/on-call coverage for staffing and operational support.

Position Highlights & Benefits

• Day 1 benefits, including low-cost medical, dental, and vision insurance plans
• Opportunity to get paid daily through DailyPay
• Paid holidays and generous Paid Time Off (PTO)
• Up to $4,000 annually in tuition reimbursement
• Employee discounts with major vendors, including AT&T, Verizon, Ford Motor Company, General Motors, and Rocket Mortgage

Minimum Qualifications

• Current, unrestricted Registered Nurse (RN) license in the state of practice required
• Bachelor of Science in Nursing (BSN) required
• Current CPR certification required
• Minimum three (3) years of healthcare experience with an emphasis in geriatrics, including experience serving frail or elderly populations
• Previous supervisory or leadership experience required
• Reliable transportation and ability to travel within the service area as needed
• Strong leadership, decision-making, conflict resolution, and customer service skills
• Excellent verbal and written communication skills with the ability to collaborate across interdisciplinary teams
• Proficiency with Microsoft Office applications and electronic health record systems
• Strong organizational, critical thinking, problem-solving, and time management skills
• Ability to work independently, manage competing priorities, and thrive in a fast-paced environment

Essential Competencies

• Leadership and staff development
• Scheduling and workforce coordination
• Participant-centered care
• Regulatory compliance
• Conflict resolution
• Critical thinking and decision-making
• Team collaboration
• Time management and organization

Ministry/Facility Information

Trinity Health PACE is dedicated to delivering comprehensive care that addresses the physical, emotional, and spiritual needs of participants. Join our compassionate team, where we prioritize high-quality care and the well-being of those we serve.

Trinity Health PACE is an Equal Opportunity Employer committed to creating an inclusive workplace that values diversity and promotes respect for all colleagues, participants, and communities we serve.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.