Director of Patient Care

Description

Lead clinical excellence where care happens: At Home

Great patient care starts with great clinical leadership. As Director of Patient Care at Valley Hospice, you’ll set the standard for quality, safety, and compassion across your agency’s clinical departments. You’ll guide the team that brings skilled, patient-centered care into the homes of the people we serve.

If you’re an experienced RN leader who builds strong teams, takes compliance seriously, and wants a real seat at the table in shaping how an agency grows, this role is for you.

What You’ll Do

Lead clinical operations

• Direct and coordinate clinical departments and branches, ensuring services are continuous, high-quality, and safe.
• Keep operations compliant with state and federal regulations, including the Medicare Conditions of Participation.
• Monitor staffing and productivity across full-time, per-visit, and contract staff.
• Coordinate care with the interdisciplinary team, patients and families, and referring agencies.

Build and develop a strong team

• Supervise and mentor clinical staff so care follows the Plan of Care, with timely assessments and reassessments.
• Help interview and hire high-quality clinical personnel.
• Deliver a consistent, company-wide orientation and staff education program.
• Identify training needs and help each team member grow.

Drive quality and compliance

• Oversee all QAPI and utilization review activities, including timely corrective action plans.
• Educate and coach staff on fiscal intermediary and payor requirements.
• Promote infection control and universal precautions across all patient care.
• Evaluate the agency’s programs, services, and field staff, and report problem areas to the Administrator.

Shape strategy and growth

• Partner with the Administrator and CEO on business planning, strategic goals, resource allocation, and the annual budget.
• Help develop administrative and clinical policies and practices.
• Assess community needs, help plan new programs and services, and build community relationships.
• Lead the rollout of company initiatives and changes to policies and processes.
• Serve as a clinical resource and partner to Hospice division leadership.

Requirements

Supervises: Designated Personnel

Experience:

• Minimum 2-3 years’ experience as a registered nurse obtained within the last 36 months.
• One year of experience in home health care is preferred.
• Management experience preferred.

Skills:

• Evidence of progressive leadership responsibilities, including fiscal management, is required.
• Excellent communication skills.
• Excellent interpersonal skills necessary to communicate effectively with various personnel when identifying and resolving sensitive and complex patient or administrative issues.  
• Nursing skills are defined as generally accepted standards of practice. 
• Excellent interpersonal skills and ability to communicate effectively. 
• Demonstrates proven decision-making skills. 
• If required to make visits, Hepatitis profile. 
• Must read, write, and comprehend English.

Licensure/Certification:

• License and current registration as a Registered Nurse.