Client Care Coordinator

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About the Role:

Brightstar Care of N. Central San Diego is looking for a compassionate and organized Client Care Coordinator (CCM) to join our team in San Diego, CA. In this role, you'll be the vital liaison between clients, caregivers, and families — ensuring every individual receives the highest quality of personalized care. This is a role for a natural puzzle lover who enjoys the challenge of complex scheduling and recruitment. If you're passionate about making a difference in people's lives, we want to hear from you!

Mindset: Growth-minded, proactive, and a lifelong learner who enjoys solving logistical puzzles.

Education: High School Diploma or GED required; LVN, EMT, or medical background highly preferred.

Experience: Minimum 1 to 2 years of documented healthcare experience or high-volume customer service/office management.

Technical Skills: Proficient in MS Office, Google Workspace, and Social Media; comfortable learning specialized CRM/scheduling software.

Language & Communication: Ability to read, write, speak, and understand professional English (bilingual proficiency is a significant advantage) and communicate effectively.

Professionalism: Treats clients, staff, and the public with courtesy and respect, presenting a positive public image while ensuring strict confidentiality and security of medical information.

Physical & Health: Ability to lift up to 50 lbs, Certified CPR, and a negative TB skin test or chest x-ray.

Logistics: Valid driver’s license, reliable transportation, and current auto insurance.

Preferred: Current CNA license.

Confidentiality & Public Image: Ensures confidentiality and security of the client’s medical information while treating clients, staff, and the public with courtesy, respect, and a positive public image.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.