Caregiver Acquisition & Staffing Coordinator

Join Our Team and Help Us Deliver Exceptional Care

Are you highly organized, people-focused, goal-oriented and passionate about making a difference in the lives of others? We are seeking an Caregiver Workforce & Scheduling Coordinator to be the heart of our home care operations. In this role, you'll play a critical part in ensuring our clients receive the care they need by coordinating schedules and recruiting compassionate caregivers who embody our mission of quality care.

If you thrive in a fast-paced environment, enjoy problem-solving, and love working with people, we'd love to meet you!

What You'll Do

Scheduling & Care Coordination

• Create and maintain caregiver schedules based on client care needs and caregiver availability.
• Coordinate new client starts, schedule changes, and coverage for call-outs or emergencies.
• Ensure continuity of care and consistent client and caregiver satisfaction.
• Communicate effectively with clients, families, and caregivers regarding scheduling updates.
• Monitor and adjust schedules to optimize service delivery and staffing efficiency.

Caregiver Recruitment & Onboarding

• Recruit, interview, and hire qualified caregivers, including Nurse Aides (NA) and Certified Nurse Aides (CNA) and Homemakers/Companions.
• Post and manage job advertisements on Indeed and other recruiting platforms.
• Screen applicants for qualifications, experience, professionalism, and compassion.
• Coordinate onboarding, orientation, and credential verification.
• Build and maintain a strong pipeline of quality caregivers to support agency growth.

Administrative Support

• Maintain accurate employee and client records.
• Support compliance with agency policies and Hawaii state requirements.
• Handle incoming calls, emails, and general office communications.
• Collaborate with management to improve operational processes and caregiver retention.

What We're Looking For

Required Qualifications

• Previous administrative, staffing, scheduling, recruiting, or office coordination experience
• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Ability to work independently and solve problems quickly
• Proficiency with Microsoft Office and scheduling software
• Experience working in healthcare, home care, or staffing environments preferred

Preferred Qualifications

• Experience recruiting caregivers, NAs, CNAs, or healthcare professionals
• Knowledge of home care operations and caregiver scheduling
• Familiarity with Hawaii's healthcare landscape and workforce

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